⭐ PRIVACY POLICY

Last updated: 12/07/2025

This Privacy Policy explains how Sue Skelding Books (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you visit our website, make a purchase, or contact us.

By using this website, you agree to the terms outlined below.

🔍 Information We Collect

We collect personal information in the following ways:

1. Information You Provide Directly

When you purchase a product, download a digital file, or submit a form, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order history

  • Messages or inquiries you send to us

2. Information Collected Automatically

Squarespace may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • General location (city/state)

  • Cookies and usage data

This helps us improve our website and user experience.

🧾 How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your purchase or downloads

  • Respond to questions or customer service requests

  • Send order confirmations and updates

  • Improve our website and store

  • Meet legal, tax, and reporting obligations

We do not sell, rent, or trade your information.

💳 Payment Processing

All payments are handled securely by third-party processors such as:

  • Squarespace Payments

  • Stripe

  • PayPal (if enabled)

We never see or store your full payment card details.

💾 Digital Product Delivery

When you purchase downloadable products (PDF activity books), your email and order information are used solely to:

  • deliver your files

  • confirm purchase

  • resolve download issues if needed

🔐 Data Security

We use reasonable security measures to protect your information, including:

  • HTTPS encryption

  • Secure payment gateways

  • Restricted access to account areas

However, no system is 100% secure, and we cannot guarantee absolute protection.

🧸 Children’s Privacy

While our products are geared toward young readers, our website is intended for adults (parents/guardians).
We do not knowingly collect personal information from children under 13.
If we discover we have received such information, we will delete it promptly.

🌎 Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Ask for corrections or deletions

  • Opt out of email communication

  • Request limits on data processing

To make a request, email us at skldng@yahoo.com.

🔗 Third-Party Services

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.

📬 Contact Us

If you have questions about this Privacy Policy, please contact:

Sue Skelding Books
📧 skldng@yahoo.com

We are happy to help!